You must use an Internet browser that is JavaScript enabled in order to log in. Please follow the following instructions in order to enable javascript: Internet Explorer Users 1. Open Internet Explorer. 2. Select Internet Options from the Tools menu. 3. In Internet Options dialog box select the Security tab. 4. Click Custom level button at bottom. The Security settings dialog box will pop up. 5. Under Scripting category enable Active Scripting, Allow paste options via script and Scripting of Java applets 6. Click OK twice to close out. 7. Close all open browser windows then open a new browser window and log back into the NYSPOnline.com web site. Netscape Users 1. Open Netscape. 2. Select Preferences from the Edit menu. 3. Click the arrow next to Advanced. 4. Click Scripts & Plugins. 5. Check Navigator beneath "Enable Javascript for". 6. Click OK. 7. Close all open browser windows then open a new browser window and log back into the NYSPOnline.com web site.